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Aspen Organization Development Services

Employee Training and Development

Conflict Resolution Training

To optimize performance, a leader must be able to effectively resolve issues, settle differences, and implement solutions. This module employes the Thomas-Kilmann Conflict Mode Instrument, which provides a way of recognizing and using conflict styles appropriately. Using a three-step process to conflict management, participants learn practical ways of addressing conflicts, as well as techniques to keep a constructive dialogue open.

Benefits—Conflict is an inevitable factor in the business setting. By learning to manage, control, and resolve conflict in the business environment, participants of this programs learn to be more effective and productive employees.

Audience—Managers who wish to develop the knowledge and skills needed to optimize their conflict resolution skills at work.

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• Talent Management
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• Employee Training and Development